FAQs
The location is accessible via transit (bus stops for 019 and 008 are just around the corner) and there is free street parking right in front and on nearby side streets (East 17th Ave, East 18th Ave, and Prince Albert St). Please be aware of the street signs as it is strictly enforced!
Yes, the clinic is located on the ground floor. You are able to park in front of the clinic except between the hours of 3-6pm (Monday to Friday). Our rooms are designed to be modified to accommodate a wheelchair if needed or to make room to transfer to the chair. There is also an accessible bathroom. Please call us (6047083433) or email (info@phoenixdental.ca) if you have any questions or concerns, and we will do our best to accommodate!
We do accept the Canadian Dental Care Plan (CDCP)!
Here is the website link to apply for it https://www.canada.ca/en/services/benefits/dental/dental-care-plan/apply.html
Although we are not experts on it, we are more than happy to help you if you have any questions about it. You can call us on 6047083433, email us at info@phoenixdental.ca, or visit us in person during office hours, and we will do our best to help you out!
To better serve our community, our team includes staff who speak:
- Vietnamese, Korean, Farsi and Tagalog (fluent)
- Cantonese and Mandarin (conversational)
Most people need a checkup every six months, but your dentist may suggest more frequent visits if you’re prone to dental issues.
Yes. Modern digital X-rays use very low radiation and are safe for patients of all ages.
Contact your dentist immediately. For a knocked-out tooth, keep it moist (in milk or saliva) and get to the clinic as quickly as possible.
You may notice tender or swollen gums, bleeding during your daily brushing routine, ongoing bad breath, and in more advanced cases, teeth that shift or feel unstable.
Make sure to brush your teeth two times a day with fluoride toothpaste, floss once daily, maintain a healthy diet, and keep up with regular dental visits.
By age one, or within six months of their first tooth coming in.
Yes. Brushing and flossing help, but only a dental cleaning can remove hardened tartar.
Professional whitening is considered safe and much more effective than over-the-counter kits.
Clear aligners (like Invisalign) work well for many mild to moderate alignment issues, but complex cases may still need traditional braces.
With consistent care and regular maintenance, implants usually last 15 years or longer, and many patients enjoy them as a permanent solution. However, this can depend on various factors such as the patient's biology, oral hygiene and also the patient's bite. We normally encourage patients who have dental implants to get 3 monthly hygiene visits to maintain their dental implants.
Techniques such as sedation dentistry, relaxation breathing, and open communication with your dentist can make visits more comfortable.
Bleeding gums can be linked to gum disease, poor oral hygiene, or systemic issues. If the problem doesn’t improve, schedule a visit with your dentist.
Yes. Many issues like cavities and gum disease develop without pain in the early stages.
Sugary foods, sodas, and frequent snacking increase the risk of cavities. A diet rich in calcium, vitamin D, and water helps maintain strong teeth.
Yes. Both increase the risk of gum disease, tooth loss, and oral cancer.
Absolutely—problems in the mouth don’t just stay there. Research has linked gum disease and poor dental health to diabetes, heart conditions, and pregnancy risks.
The CDCP is a federal program that helps reduce the cost of dental care for eligible Canadian residents who don’t have access to private dental insurance and meet certain income requirements.
You may qualify if you:
- Don’t have private dental insurance.
- Have an adjusted family net income of less than $90,000.
- Are a Canadian resident who has filed a tax return for the previous year.
The plan covers a wide range of preventive and basic dental services, such as:
- Exams, x-rays, and cleanings
- Fillings and extractions
- Root canal treatments
- Dentures (partial and full)
Please note - specialized, major or cosmetic procedures may be covered partially or not covered at all. Some services also require pre-determination prior to the procedure being done.